Partner Program Terms (Elevate)
Effective Date: January 1, 2026
These Partner Program Terms (the “Partner Terms”) govern your participation in the RATECORE Elevate partner program (the “Program”) as a referring partner (“Partner”, “you”, or “your”). They are a binding agreement between you and RATECORE Inc. (“RATECORE”, “we”, “us”, or “our”) and, where noted below, our Licensed Brokerage Partner.
By registering for the Program, submitting a referral, or accepting a commission, you confirm that you have read, understood, and agreed to these Partner Terms together with our Terms of Service and Privacy Policy, each as amended from time to time.
1. Definitions
- Borrower — a prospective mortgage customer referred by a Partner.
- Licensed Brokerage Partner — the mortgage brokerage licensed by the Financial Services Regulatory Authority of Ontario (FSRA) through which Borrower applications are processed and to which any lender compensation is paid. The Licensed Brokerage Partner at any given time is identified to you in your Partner portal and in these Partner Terms by reference to “[BROKERAGE NAME] (FSRA #[XXXXX])”. RATECORE may change the Licensed Brokerage Partner with reasonable notice.
- Platform — RATECORE’s website, partner portal, and related software used to submit, track, and administer referrals and commissions.
- Program Schedule — the commission rates, multipliers, and tier thresholds published at ratecore.ca/partners/ and in the accompanying Partner Commission Plan document, each as amended by RATECORE from time to time.
- Referral — the introduction of a prospective Borrower by a Partner, effected through the Platform in accordance with Section 3.
2. Your Status: Referring Partner Only
You are engaged as a referring source only. You are not a mortgage broker, mortgage agent, employee, agent, joint venturer, or franchisee of RATECORE or the Licensed Brokerage Partner. Nothing in these Partner Terms creates any relationship between the parties other than that of independent parties.
You may introduce prospective Borrowers to RATECORE and the Licensed Brokerage Partner. You must not, directly or indirectly:
- solicit, negotiate, or arrange mortgages on behalf of any person;
- quote, recommend, or provide advice about specific mortgage products, interest rates, lender qualification, or terms;
- collect mortgage application information, documents, or signatures from a Borrower other than as explicitly permitted through the Platform’s self-service referral tools;
- hold yourself out as a mortgage broker, agent, or representative of RATECORE or the Licensed Brokerage Partner; or
- conduct any activity that would require a licence under the Mortgage Brokerages, Lenders and Administrators Act, 2006 (MBLAA) or Ontario Regulation 188/08, unless you are personally licensed to do so.
3. How Referrals Must Be Submitted
A Referral is valid only if it is submitted through the Platform with the prospective Borrower’s informed consent and meets the following conditions:
- you are identified as the Partner on record at the time the Borrower submits their mortgage application;
- the Borrower has consented to (a) being contacted by RATECORE and the Licensed Brokerage Partner, and (b) the sharing of their personal information for the purpose of assessing their mortgage eligibility;
- the Referral is not a self-referral (you are not also the prospective Borrower); and
- you have the legal right to share the Borrower’s contact information with us under applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario privacy law, and have complied with Canada’s Anti-Spam Legislation (CASL).
Retroactive attribution is not permitted. If a Borrower has an existing relationship with RATECORE or the Licensed Brokerage Partner prior to the Referral, we may, at our discretion, reduce or exclude the associated commission.
4. Disclosure Obligations
Ontario law requires specific disclosures in connection with referral-fee arrangements. You agree that:
- Disclosure by RATECORE or the Licensed Brokerage Partner: The Licensed Brokerage Partner will disclose to the Borrower in writing, before the Borrower commits to a mortgage, the fact that a referral fee may be paid to you and the nature or method of calculating that fee, as required by Ontario Regulation 188/08.
- Disclosure by you: If you are licensed under the Trust in Real Estate Services Act, 2002 (TRESA) or otherwise subject to a professional code that requires conflict- of-interest or compensation disclosure to your own client, you are solely responsible for making that disclosure. You warrant that you have reviewed and will comply with the policies of your real estate brokerage (if any) regarding the receipt of outside compensation.
5. Commission — Calculation, Cap, Minimum
When a Referral reaches Funded status (as defined in the Program Schedule), a commission may be created in your favour, calculated according to the then-current Program Schedule as:
commission = mortgage amount × goal rate × tier multiplier
subject to the following:
- Per-deal cap. A single Referral pays a maximum of CAD $3,000 regardless of size, unless a different cap is stated in the then-current Program Schedule.
- Minimum. The funded mortgage amount must be at least CAD $100,000, unless a different minimum is stated in the then-current Program Schedule.
- Mortgage amount. For purchase, investment, and construction deals, the commissionable amount is the funded loan amount. For renewals and refinances, the commissionable amount is the existing mortgage balance being renewed or refinanced (not the property value).
- Snapshot at creation. The goal rate, tier multiplier, and any cap in force at the moment of funding are recorded immutably on the commission record. Subsequent changes to the Program Schedule do not retroactively alter commissions already created.
6. Payment Mechanics
- Payer. All commissions are paid by the Licensed Brokerage Partner out of revenue the Licensed Brokerage Partner receives from the lender. RATECORE administers the calculation, tracking, and payout process on the Licensed Brokerage Partner’s behalf.
- Review and approval. Commissions are created in Pending status and are reviewed for accuracy and compliance before being moved to Approved.
- Payout timing. Approved commissions are paid within 30 days of the mortgage funding date, by Interac e-transfer or direct deposit to the account on file in your Partner portal.
- Payable to. Unless your real estate brokerage requires payment to be made to the brokerage in trust (and you have so advised us in writing), commissions are paid to the Partner identified on the registration.
- Currency. All amounts are expressed in Canadian dollars.
7. Clawback and Cancellation
If, after a commission is created, the underlying mortgage is reversed, rescinded, charged back by the lender, or otherwise fails to complete for any reason, the associated commission will be marked Cancelled. If the commission has already been paid, you authorize us to set off the paid amount against any future commissions owing to you and, if such set-off is insufficient, to invoice you for repayment, due within 30 days of invoice.
8. Taxes
You are an independent contractor and are solely responsible for all income taxes, CPP/QPP contributions, HST/GST (if applicable and registered), and any other taxes or remittances on amounts paid to you under the Program. Commissions are paid without deduction, except as required by law.
We may, at our option and as required by law, issue a T4A Statement of Pension, Retirement, Annuity, and Other Income or other applicable tax slip in respect of amounts paid to you in a calendar year. You agree to provide your Social Insurance Number or Business Number on request for tax-reporting purposes.
9. Your Representations and Warranties
You represent and warrant, on a continuing basis, that:
- you are a resident of Ontario, Canada, at least 18 years of age, and have the legal capacity to enter into this agreement;
- where you are licensed under TRESA or any other regulatory regime, you are in good standing and your participation in the Program does not violate any applicable regulation or the policies of your licensing body or brokerage;
- you will comply with all applicable laws in your activities under the Program, including MBLAA, TRESA, PIPEDA, CASL, the Competition Act, and the Income Tax Act;
- you will not make any representation about RATECORE, the Licensed Brokerage Partner, or the mortgage products of any lender that is inaccurate, misleading, or not contained in materials we have provided or authorized for use;
- every Referral has been obtained with the Borrower’s informed, current consent to be contacted for mortgage-related purposes and to have their personal information shared for that purpose; and
- the information you provide about yourself is accurate, complete, and current, and you will update it promptly if it changes.
10. Your Indemnity
You agree to indemnify, defend, and hold harmless RATECORE, the Licensed Brokerage Partner, and their respective directors, officers, employees, agents, and affiliates (the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, fines, penalties, and reasonable legal fees arising out of or related to:
- your breach of these Partner Terms or any applicable law;
- any misrepresentation you make to a Borrower, a lender, or an Indemnified Party;
- your failure to obtain any consent required from a Borrower or to make any disclosure required of you by law or by your own licensing/brokerage regime;
- any unlicensed mortgage-regulated activity you perform in contravention of Section 2; or
- any tax liability arising from payments made to you under the Program.
11. Limitation of Liability
To the maximum extent permitted by law, neither RATECORE nor the Licensed Brokerage Partner is liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profit, revenue, goodwill, or business opportunity, arising out of or related to the Program, even if advised of the possibility of such damages.
Our aggregate liability to you under these Partner Terms in any rolling twelve-month period is limited to the total commissions actually paid to you under the Program in that same twelve-month period.
12. Confidentiality
You will treat as confidential and not disclose to any third party: Borrower personal information; the contents of our non-public communications; the rates, internal economics, or unpublished details of the Program; the Platform’s non-public features; and any other information we identify as confidential. This obligation continues indefinitely with respect to personal information and for three (3) years after termination with respect to other confidential information.
You may not use Borrower personal information obtained through the Platform for any purpose other than submitting and managing the associated Referral.
13. Intellectual Property and Marketing
The Platform, the RATECORE and Elevate names and logos, the Commission Plan, and all related materials are the property of RATECORE or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the RATECORE and Elevate names and logos solely for the purpose of identifying yourself as an Elevate Partner, in accordance with any brand guidelines we publish from time to time. We may revoke this licence at any time.
You may not register any domain name, social-media handle, trademark, or other identifier that incorporates or is confusingly similar to “RATECORE”, “Elevate”, or any of our marks.
14. Changes to the Program
RATECORE may amend the Program Schedule, the features of the Platform, and these Partner Terms from time to time, with reasonable notice provided through the Partner portal or by email. Your continued participation in the Program after the effective date of a change constitutes acceptance of the change. Commissions already created before the effective date of a change remain governed by the Program Schedule in effect at the time of their creation.
15. Termination
Either party may terminate your participation in the Program at any time, with or without cause, on written notice (email is sufficient). We may also suspend or terminate your participation immediately, without notice, if we reasonably believe you have breached these Partner Terms, violated applicable law, or acted in a way that could harm Borrowers, RATECORE, the Licensed Brokerage Partner, or our reputation.
On termination:
- commissions already in Approved or Paid status will be honoured;
- commissions in Pending status will be completed in the ordinary course unless termination was for your breach, in which case we may cancel them;
- you will immediately cease using the RATECORE and Elevate names and logos;
- your confidentiality, indemnity, tax, clawback, dispute-resolution, and limitation-of-liability obligations survive termination.
16. Privacy
Our collection, use, and disclosure of your personal information and Borrower personal information is governed by our Privacy Policy, which forms part of this agreement. You are responsible for providing required notices to, and obtaining required consents from, each Borrower you refer.
17. Non-Exclusivity; No Minimum Commitment
Your participation in the Program is non-exclusive. You are free to participate in other referral or marketing programs, subject to your obligations under Section 12 (Confidentiality) and Section 9 (Representations and Warranties). Nothing in these Partner Terms obligates you to refer any minimum number of Borrowers, and nothing obligates RATECORE to accept any particular Referral.
18. Governing Law and Dispute Resolution
These Partner Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties submit to the exclusive jurisdiction of the courts of Ontario for any dispute arising out of or related to these Partner Terms. Before filing any legal action, the parties will attempt in good faith to resolve the dispute by direct negotiation for at least thirty (30) days after written notice of the dispute.
19. Regulatory Complaints
If a Borrower has a complaint about mortgage services provided by the Licensed Brokerage Partner, the complaint may be directed to that brokerage and, if unresolved, to the Financial Services Regulatory Authority of Ontario (FSRA) at fsrao.ca. Complaints about real-estate services you provide remain subject to TRESA and the policies of your real estate brokerage and regulator.
20. Assignment; Notices
You may not assign these Partner Terms without our prior written consent. We may assign these Partner Terms in connection with a reorganization, merger, or sale of all or substantially all of the assets to which they relate.
Notices to you will be given through the Partner portal or to the email address on file. Notices to us must be sent to ….
21. Severability; Entire Agreement
If any provision of these Partner Terms is held invalid or unenforceable, the remaining provisions continue in full force. A court may modify the invalid provision to the minimum extent necessary to make it valid.
These Partner Terms, together with the current Program Schedule, our Terms of Service, and our Privacy Policy, constitute the entire agreement between you and RATECORE in respect of the Program and supersede all prior agreements or understandings on the subject.
22. Contact
RATECORE Inc.
407-3335 Yonge St
Toronto, ON M4N 2L9
Email: …
Partner support: …
Phone: +1 (416) 816-1771